Real People.
Real Help.

No Runaround.

When you’re already dealing with the IRS, the last thing you need is a big corporate office passing you from person to person.

At IRS Help, you’ll work with the same small team from your first phone call to the final resolution. We know your name, your story, and your case — because to us, you’re not just a file number.

Why We Exist

This business started with a simple belief:

People deserve honest help when the IRS feels overwhelming.

In 2006, Len Stauffenger founded this family business to do one thing — help people get out from under tax debt and get their lives back. When he retired, his daughter Sarah continued the mission with the same heart, values, and dedication.

Today, our team has helped over 4,000 clients across the country resolve IRS and state tax problems with compassion and integrity.

A Team You Can Trust

Sarah Wacker

Owner & Case Coordinator

Sarah is one of the first people you’ll speak to. She gathers key details, helps determine which IRS solutions may apply, and keeps your case moving forward.

Owner and CEO since 2014
B.S. in Psychology, Kent State University (2005)
Financial controller & office manager
Married to Jason; mom of three; has four dogs and a love for adventure, movies, and cheering on her kids' sports.

Abby Fernandez, JD

Attorney & IRS Negotiator

Abby specializes in financial analysis and negotiating directly with the IRS on behalf of our clients.

B.S. Finance, John Carroll University (2004)
Juris Doctor, Cleveland-Marshall College of Law (2008)
Admitted to the Ohio Bar & U.S. Tax Court
With the firm for 15+ years.
When she’s not fighting for clients, Abby loves time with her nieces and nephew, card games, and crocheting.

Betsy Miller

Enrolled Agent and Paralegal

Betsy is an Enrolled Agent and has the authority to represent our clients and negotiate with the IRS just like an Attorney.

Enrolled Agent
Paralegal A.A.S., Academy of Court Reporting
With the firm for 9 years
Mom to one son; enjoys traveling, reading, and playing the flute.

Peggy Kirkpatrick

Client Care & Intake Specialist

Peggy is often the very first voice you hear — calm, compassionate, and reassuring. She helps you feel understood in a stressful time and collects the right information to get your case started quickly.

Married to Sam for 40 years (retired military)
Three children, five grandchildren
Loves puzzles, professional wrestling, and spending time with her grandkids.

Ben Deleone

Case Manager and Financial Specialist.

Ben ensures every financial detail in your case is accurate and complete. He supports the preparation of your IRS resolutions with precision.

B.S. Education, Ohio State University (2016)
Background in finance
Currently studying to become IRS Enrolled Agent
Enjoys spending time with pets, college football Saturdays, and is an avid pizza connoisseur

Len Stauffenger (Retired)

Founder

Len founded IRS Help, LLC after 25 years practicing law. He believed people needed an honest, family-centered alternative to large tax firms.

B.S. Accounting, The Ohio State University
J.D. with honors, University of Akron School of Law
Len retired in 2014, passing the torch to his daughter Sarah so the mission could live on.